Am I locked into your proprietary system?
Not at all! Cubit Controllers run Lua, an open source scripting language. The visual programming interface in Cubit Workshop is meant to help you create logic quickly without coding, but you can still write Lua code directly if you prefer. You can customize Cubit Workshop too: the interface is written in HTML5 and Javascript, allowing you to create custom workshop blocks, e.g. to support a custom Lua function or your own hardware. If you’ve got your own electronic component, you can still use it with Cubit Controller. Use a custom smart connector (basically a cable that plugs into the Cubit Controller on one end and has bare wires on the other). Last updated: Tue, May 12 2015 6:56 pm EDT
What about open source?
Cubit Controllers run Lua, an open source scripting language, and the Cubit Workshop visual programming interface is written in HTML5 and Javascript. This allows you to customize Cubit Workshop and create custom Workshop blocks, e.g. to support a custom Lua function or your own hardware. Last updated: Tue, May 12 2015 7:05 pm EDT
Can I use Cubt Controller without your app (Workshop)?
Yes (if you really want to). We provide two communication protocols and C++ demos on how to use them: - Communication between the smartware and the Cubit Controller. This makes it possible to wire any electronic circuit that isn’t already one of our Smartwares. - Communication between a computer and the Cubit Controller. This makes it possible to write your own software that interacts with the Cubit Controller. Last updated: Tue, May 12 2015 7:05 pm EDT
What platforms are supported by Cubit Workshop?
Mac OS X, Linux, and Windows. Last updated: Tue, May 12 2015 7:05 pm EDT
Do you offer a WiFi option?
We are currently developing a WiFi Smartware. Last updated: Tue, May 12 2015 7:05 pm EDT
My computer doesn’t have Bluetooth. Am I stuck?
Not at all! Cubits come with a Bluetooth USB dongle, so your computer doesn’t need Bluetooth built in. Last updated: Tue, May 12 2015 7:05 pm EDT
What do you mean “no coding”?
We mean you don’t have to write lines of code in a text editor (but you can if you want to). Instead, you program the controller using our visual programming interface (Workshop). It’s kind of like making a flow chart. Last updated: Tue, May 12 2015 7:05 pm EDT
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.